Guides

Glossary of Terms

Client review - Enables the client to review documents and provide feedback before the final files are delivered and the projects is closed.

Quick actions - Button situated in the top right corner that enables you 3 actions:

  • Run a global search
  • Send message to your AM or PM
  • Request a new project or quote

Quote status:

  • Requested -- when a client submits a request for a quote, but the quote has not yet been created or processed by the Project Manager.
  • Pending -- the quote has been created and is awaiting further action. This could mean it's being reviewed internally or is waiting to be sent to the client
  • Sent -- the quote has been sent to the client for review. At this stage, the client can either accept or reject the quote.
  • Accepted -- the client has approved the quote, and the project can now proceed.
  • Rejected -- the client has declined the quote. No further action will be taken on this quote unless it's revised and resubmitted

Project status:

  • Open -- the project is active and in progress.
  • Closed -- the project has been completed and delivered to the client.
  • Cancelled -- the project was terminated before completion due to the client's request.
  • Complaint -- when an issue has been raised by the client and the project is under investigation by Avantpage.
  • Under Review -- the project is currently being reviewed by the client.

Templates - Contain frequently used information that can be applied to similar quotes or projects in the future to speed up the submission.